Practice Policies

Office Policies

Scheduling Appointments

We try our best to accommodate our patients as much as possible when scheduling appointments. We have found that children with extensive dental work or preschool children are better to be seen early in the morning when they are fresher and can have a more positive experience. Some appointments may require the child to miss some school; however, these are considered excused absences. With continued care, appointments during school can be kept to a minimum.

We request 48-hours notice if you need to cancel your appointment. We are aware that unforeseen events sometimes require missing an appointment, but we ask for your help as a courtesy to all of our patients. Continued broken confirmed appointments may result in an additional charge.

Office Visits

During the routine office visit, you are welcome to stay with your child the whole time or relax in our reception area. If your child seems nervous about the visit, we can even treat a small child while he or she sits in your lap.

We will do our best to explain every step of the visit in language your child can understand. During the visit, you should also feel free to ask any questions that you may have.

Financial Policies

Before your child receives treatment, we will talk with you about the treatment options and provide you with a cost estimate. We expect payment for professional services on the day dental treatment is provided. For your convenience, we accept cash, personal checks, debit cards and most major credit cards.

Here is a short list of Insurances we are in network with: We can file to any PPO plan as well

  • Aetna PPO
  • Ameritas PPO
  • Cigna Total/ Radius PPO
  • Connection Dental PPO plans
  • Delta Dental PPO Plans
  • Guardian PPO
  • Humana PPO
  • Kansas City Life PPO
  • Lincoln Financial PPO
  • Metlife PLUS PPO
  • Principle PPO
  • Solstice PPO
  • Sunlife PPO
  • United Healthcare PPO

Although we are not a participating provider for other insurance companies, we will be happy to submit all claims for you and will fully attempt to help you receive your maximum benefits. Our office will estimate your coverage but cannot guarantee coverage due to the complexity of your insurance contract. Your portion must be paid at the time of the visit. Any balance not paid by the insurance will be due within 60 days. If you have any questions, our courteous staff is always available to assist you.